Aphrostrom has its own distribution network, with specialized personnel and
adequate vehicle fleet.
The delivery is effected at the customer premises, anywhere in
Cyprus, only when the value of the order exceeds €95,00. When the value of the order confirmation
is below €95,00 the delivery is made to the Aphrostrom’s shop that is closer to
the customer’s premises, from which the products are collected by the customer.
Before delivery, Aphrostrom will contact the customer in order to
confirm the time and place of delivery. If the products are heavy or bulky, the
customer’s premises are above the ground floor and/or access to the premises is
difficult and, according to Aphrostrom’s sole discretion, use of mechanical aids
(e.g. fork lift) is required, then the customer will be informed and the customer
would undertake the relevant additional cost. If the customer refuses to bear
this cost, then delivery would take place at the ground floor level of the customer’s
Our staff has received adequate relevant training
and is fully familiar with the company’s products. The task of our distribution staff is not just to deliver the products, but to
transfer them inside the customer’s house, to assemble them, when necessary,
and in general to be of service to the customer by answering to any questions
regarding the products of Aphrostrom.